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Process flows

In order to integrate Trustly, please refer to our API Reference.


  1. The consumer places an order on your website and selects Trustly as the payment product.
  2. Worldline will re-direct your consumer to the bank selection page hosted by Trustly. After selecting the bank, the consumer is asked to verify themselves with their bank-provided authentication method, static username or password.
  3. After the consumer has authenticated and completed the transaction, a confirmation is sent to Worldline.
  4. Worldline updates the transaction status and confirms the result to you. After the confirmation, you can release the order.
  5. The funds are transferred to Worldline.
  6. The funds are matched with the orders that are pending for settlement.
  7. The funds are reported and remitted to you in your preferred remittance currency.

State Transition Diagram