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Trustly

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Reporting

Payment console

The Payment Console is a versatile tool for managing financial transactions. It provides a comprehensive list of all transactions, giving users the flexibility to perform various actions. These include cancelling transactions, issuing refunds, and more.

Trustly payments are available in the "Real-time bank transfers" section under the subcategory "Trustly payments (806)."

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Insights

  1. In the advanced search, please add a filter for Payment Product.

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  1. Search for Trustly.

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  1. Select Trustly to add as a filter for the search option and proceed further.

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Scheduled reports

This report (also known as the WX file) provides comprehensive information on all completed orders and transactions, including the total amount owed in each currency. Each merchant ID, account ID, or contract ID gets its own individual report. This is essential for keeping your order management system current with the payment activities handled by the GlobalCollect platform.

You can access this file in XML, CSV, or ASCII format. It's uploaded daily, seven days a week, to your specified secure file transfer (SFT) environment before 00:00 Central European Time (CET).

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