Additional information
Style guide
You can use any style guide or logo of the payment product for your website, there are no restrictions from the provider.
References
Nordea e-Payment is offered in a Full Service model. This means that we take care of the collection and reporting of the funds. Status changes that affect the financial position (like refunds and payments), will be reported in our standard reports, as described in the reporting section.
Refunds on this payment product are made via bank transfer (payment product ID 1070) and can be processed in two ways:
- Submitting a refund action on the order via API
- Pushing the refund button on the Payment Console
Please be aware that the total value of the refunds submitted on the order may not exceed the total amount paid on the payment. The maximum timeline for processing a refund is 180 days.
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